In this article you will read a number of examples of the top retailers in the Netherlands, who are creating a unique step in customer experience that the consumer will remember. 1. Omoda: Green Ecommerce Omoda is a family business that is very aware of the impact on future generations. It has therefore been making progress in the field of sustainability for some time now. One of their initiatives is the ecobox. A reusable packaging with a nice appearance that is super easy to return. Consumers who place an order for which the ecobox is suitable are offered this sustainable option. They pay 4.95 euros in deposit and receive this back after returning the box. So do you like the shoes? Fold the box and throw it on the mailbox. Easy as that!
Accept cookies 2. Coolblue: conversational commerce At Coolblue they do everything for a smile. We all know this statement all too well. A statement that fits with their mission to offer total solutions with their own supporting infrastructure (Coolblue). Conversational Fax List commerce has not gone unnoticed either. A good example of this is the service they provide when purchasing a new dishwasher. As a customer, do you not know how big the dishwasher should be and whether it fits where you would like it to be? Coolblue offers you the opportunity to make video calls, so that you can see what fits best in your kitchen together with an advisor.
You choose the best dishwasher and Coolblue has made the sale. Win-win for both parties! Screenshot Coolblue 3. ICI Paris XL: omnichannel experience ICI Paris XL has a large community of shoppers who know a lot about products and can advise others. That's what the community likes to do. A special forum has been set up for this. If you would like to know more about the effectiveness of a product, you can ask the community.